Standard Chartered Securities (India) Limited ("the Company") hereby acknowledge and accept the details collected for opening your account(s), to process transactions and to help the Company to provide a better level of service to you, shall be kept confidential and the same will be used only in the manner which would be beneficial to you. The Company considers relationship with you as invaluable and strive to respect and safeguard your right to privacy.
The personal information that is collected by the Company from you may be classified into three parts.
Personally Identifiable Information: This shall comprise of the information provided by you to the Company at the time of opening the account with us or registering online with us. The information includes the name, address, phone number, email address and other such information as is required by the Company from time to time based on applicable regulatory requirements or any other rules and regulations.
Transaction details: Information regarding your investments, including balances, positions, and history of transactions, which will be available with the Company.
System information: Information about your computer hardware and software including information like your IP address, browser type, domain names, access times and referring Web site addresses etc that may be collected by the Company.
Finally, for providing financial services to you and subject to strict compliance with all applicable laws and regulations, information may be collected about you from such means like, recording of telephone calls and e-mails. In these circumstances, the information is not accessed on a continuous or routine basis, but it may be used for compliance or security purposes.
All information will have to be provided as per the applicable KYC rules. The Account Opening Forms have the detailed requirements. Additional information for internet trading shall be sought by the Company for servicing the accounts. This information is necessary for the Company.
Your personal information will be used by the Company and its Affiliates for the purpose of offering you products and/or services that may interest you and help you learn about products and/or services that are offered to the public by the Company and its Affiliates.
The Company may disclose your personal information to companies that provide support services for processing your application and transactions and such disclosure would be limited to the performance of the specific service the Company has requested.
The Company may disclose your personal information where disclosures have to be made under any order/directions/guidelines of Statutory and /or Regulatory Authorities and also the Stock Exchanges and Clearing Houses.
Provided that nothing contained herein shall be deemed to restrict the right of the Company to make available any information as may be procured by it to such a third party as may be consented to by you in writing.
The Company will ensure that the personal information given to us by you at the time of filling up the application form and the client agreement would be stored in a safe and secure place.
The Company will ensure that the personal information on the web is placed in the secured portion of the web-site. The Company uses an advanced 128 bit encryption technology, the Secure Socket Layer (SSL), which is one of the best available technology to ensure that the information transmitted between you and the Company across the Internet is safe and cannot be accessed by any outsider. SSL has been universally accepted on the World Wide Web for authenticated and encrypted communication between clients and servers.
Whenever you close your account(s) with the Company, all records pertaining to your information would be kept for such period of time as is required by law and/or any other regulatory bodies.
To ensure security of access to the personal information and transaction details, the access to the secured zone of our website is restricted by the unique login ID and Password selected by you. You should be very careful in handling the ID and password and you should ensure that you do not reveal it to anybody, nor do you keep it in writing. You should keep changing your password periodically. As a matter of precaution, the Company always gives the details of your last login each time you log on to our site. In case you feel that the detail is not matching with your last login profile, it should give you an indication that somebody has been able to crack your login and password and is having unauthorised access to your details. In such circumstance, you should immediately change the password and also inform the Company about it.
To ensure safety of your trading access, the Company's technology automatically logs you out of the site if no activity is registered for 15 minutes. However you should ensure that each time you leave your terminal you log yourself out. This prevents someone else from accessing your account if you leave your computer and your session has not "timed out".
The Company encourages you to review the privacy statements of other Web sites to which links may be provided through the website of the Company so that you are aware of the privacy policies of these web sites too. The Company is not responsible for the privacy statements or other content on web sites outside of those of the web site of the Company.
To enable the Company to serve you better, it is necessary that your personal information available with the Company is updated and accurate at all times. Please ensure that you give us all accurate information. The Company's web-site enables you to update your personal information at the "Customer Services" section.
You can also send us e-mail at customercare@standardcharteredsecurities.com and we would ensure that your information is updated and protected from any misuse or unauthorised revelation.
Queries/ Clarifications email us at queries@standardcharteredsecurities.com and we would ensure that your information is updated and protected from any misuse or unauthorised revelation.
You may refer to the incorporation details of Standard Chartered PLC, Standard Chartered Bank, and their subsidiaries, along with Standard Chartered Bank’s Privacy Policy via our main Standard Chartered PLC (UK) website at sc.com.